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AppleCare +

AppleCare + repair

We have extensive experience in handling products under AppleCare +. Therefore, you can rely on us to help with all of your AppleCare + service needs.

If you purchase AppleCare + for a product you can have up to a 3-year extended warranty, as well as coverage for unforeseen accidents. This presupposes that the product is handed in to an Apple authorized workshop such as StayOnline.

In addition to lower repair costs on your product, you get telephone and chat support from Apple’s own experts.

Frequently asked questions


I bought my product abroad; can you repair it?
If this product was purchased with an AppleCare + insurance then we can and are allowed to take your product in for repair, even if it is purchased abroad.

How can I tell if I have AppleCare +?
You can see if you have AppleCare + directly on your product under settings -> General -> About. If you are still in doubt, you can always stop by one of our walk-in shops and we will check it for you.

How much does a repair with AppleCare + cost?
It differs from product to product as well as what repair or replacement you need to have performed. However, you will always get a discount on all repairs if you have AppleCare +. We have added an AppleCare + price to all our products on the website.

I have AppleCare +, what should I do?
If you have AppleCare + and need to have your product repaired, you come down to the store and pay the AppleCare + price. We work directly with Apple on all of our repairs.

Does AppleCare + apply only privately?
No, AppleCare + can be purchased for both individuals and businesses.

Do you sell AppleCare +?
Yes, you can buy AppleCare + in our store in Louisville, Kentucky. However, your device must not be more than 60 days old.